10th July 2010
Att Craig Victor – Director
Victor Building Services Pty Ltd cc: Karen

Dear Craig
I thought we should send you our thanks for the prompt efficient way your company has carried out the Allianz approved Builders Warranty insurance claim repairs on our three townhouses.

Having had extensive design and construction experience, I know that this kind of work is not easy as it often takes extensive building experience and knowledge, plus an investigative mind, to work out exactly what is causing the problem. We are impressed and pleased at the prompt efficient way your company has comfortably solved and executed the last 17 claims, a total approximating $150,000 of well-finished solutions.
If Allianz choose Victor Building to do the next phase of repairs just approved (value unknown but maybe another $50,000 or more), we will be happy with their choice.

Yours sincerely

Victor Cusack

For: 34 ADDISON RD MANLY BODY CORPORATE
Victor Cusack (Tel: 6676 1183) ?
Lynne Pressley (Secretary)
Antony Matthews